Industry - Legal

Fee earners are already using public AI tools on client work, and most firm leaders believe they have visibility they do not have.

Visibility on AI use comes first. The admin that costs the most billable time comes next.

AI is already inside your firm. The question is whether you can see it, and whether you're using it where it helps.

“Our fee earners are already using ChatGPT on client matters, and we have no way to see it or stop it.”
Nearly 6 in 10 UK fee earners admit to using unapproved AI tools on client work.
“We think we have full visibility of AI use in our firm.”
The data says most firm leaders are wrong, and the gap is now a live SRA and ICO risk.
“Billing and time recording is where we lose the most, and nobody can tell you exactly how much.”
UK fee earners lose up to five hours a week to admin, chasing information across disconnected systems and re-entering data by hand.
“Document drafting eats hours it shouldn't.”
Drafting is one of the software frustrations fee earners report most often.
“Onboarding and AML checks slow every new matter down.”
Client onboarding and AML checks are another frustration UK fee earners name often.

Some of this we've already built. Some of it we'll build for you. Either way, it starts with working out which is which.

59%

of UK fee earners admit to using unapproved AI applications, like free ChatGPT, for client work.

Censuswide survey for Access Legal, 200 UK legal professionals, April 2026

ClearVault
A private AI layer that never leaves your firm's control. Isolated workspaces per practice area, built on a shared knowledge layer, so fee earners get the productivity of AI without the confidentiality and privilege risk of public tools.
Integrations & middleware
The admin burden fee earners report rarely comes from one broken tool. It is usually case management, billing, and AML systems that do not talk to each other, so the same client details get re-entered by hand at every handoff. Connecting those systems lets time capture and AML checks run in the background instead of relying on memory at the end of the day.
Client AI Portal
A secure portal where clients log in to ask questions about their matter and upload documents for context. Answers are grounded in their real matter data, not generic advice from a public chatbot with no visibility into the case. Every conversation stays visible to the fee earner handling that client, so they can sense-check answers, step in where needed, and see exactly what is being asked. Built-in prompts nudge clients toward booking a call with their fee earner, rather than treating the portal as a replacement for the relationship.